Description
This course is available in both English and Spanish. You will be able to change the language setting once you open the course.
Este curso está disponible en español. Podrás cambiar la configuración de idioma cuando abras el curso.
As part of our Risk Management series, the Risk Management Basics: 12. Reputation Management course explores why maintaining and managing your reputation is an integral part of risk management. A company's reputation is critical to the health of a business. In this course, we'll look at both internal and external reputation management and discuss systems you can put in place to maintain a 5-star reputation with customers and clients. We will also go through ways you can manage your organization's reputation online. This course includes a video presentation, downloadable supplementary material and a self-assessment quiz to test your knowledge.
Objectives
- Recognize why reputation management is integral to risk management
- Identify how to manage and maintain your company's internal, external and online reputations
- Develop concrete company policies to uphold a great reputation
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
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